Privacy Policy

1. Introduction

HSCoopHQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our marketing website at hscoophq.com.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Sign up for a free trial
• Submit a contact form
• Book a demo appointment
• Subscribe to our newsletter

This information may include: name, email address, organization name, phone number, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and geolocation data
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website URLs

3. How We Use Your Information

We use the information we collect to:

• Process trial signups and demo bookings
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Analyze website usage and improve our services
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: We use third-party services including Supabase (database), Resend (email), Cal.com (demo booking), and Upstash (caching)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve our marketing effectiveness

You can control cookie settings through our consent banner and your browser settings.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Trial signup data is retained for 90 days. Contact form submissions are retained for 1 year. Newsletter subscriptions are retained until you unsubscribe.

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@hscoophq.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, rate limiting, and CAPTCHA protection. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our marketing website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: